Understanding the cost of making phone calls in the UK can be quite complex, with different charges depending on the type of number you're calling. Whether you're trying to budget for your phone usage or simply avoid unexpected charges, it's essential to know how much it costs to call specific numbers. Here's a comprehensive guide to help you navigate the call charges in the UK.
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Standard Geographic Numbers (01, 02)
Examples: 01234 567890, 020 1234 5678
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Landline to Landline: Typically included in most call packages or charged at the standard rate of about 10p per minute.
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Landline to Mobile: Depending on your provider, usually around 20p per minute if not included in your call package.
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Mobile to Landline: Often included in mobile call packages, but if not, it can cost between 3p and 55p per minute.
Non-Geographic Numbers (03)
Examples: 0300 123 4567, 0345 678 9012
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Cost: Charged at the same rate as standard geographic numbers (01 or 02). Often included in inclusive minutes and call packages.
Freephone Numbers (0800, 0808)
Examples: 0800 1111, 0808 123 4567
Cost: Free to call from both landlines and mobiles.
Discover more about how an 0800 number can help your business.
Business Rate Numbers (084, 087)
084 Numbers
Examples: 0843 123 4567, 0845 678 9012
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Service Charge: Up to 7p per minute.
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Access Charge: Your phone provider's access charge (e.g., 10p to 55p per minute).
087 Numbers
Examples: 0870 123 4567, 0871 678 9012
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Service Charge: Up to 13p per minute.
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Access Charge: Your phone provider's access charge (e.g., 10p to 55p per minute).
Premium Rate Numbers (09)
Examples: 0901 123 4567, 0987 654 3210
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Service Charge: Up to £3.60 per minute or per call.
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Access Charge: Your phone provider's access charge (e.g., 10p to 55p per minute).
Personal Numbers (070)
Examples: 070 1234 5678
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Cost: Can be very expensive, up to £3.40 per minute. These are not mobile numbers and charges can be significantly higher than calling standard mobile numbers.
Directory Enquiries (118)
Examples: 118 123, 118 500
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Cost: Charges can vary widely. Typically, there is a fixed fee plus a per-minute charge that can be up to £15.98 for a 90-second call.
Mobile Numbers (07)
Examples: 07123 456789, 07912 345678
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Cost: Calls to mobile numbers are often included in call packages. If not, the cost can range from 3p to 55p per minute depending on your provider and plan.
Short Codes (5, 6, 7 digits)
Examples: 50000, 65000, 70000
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Cost: Varies widely. Typically used for services like voting in TV shows, charity donations, or receiving information. Charges can range from 10p to £5 per message.
International Numbers
Examples: +1 234 567 8901 (USA), +49 123 4567 (Germany)
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Cost: Varies depending on the country. Calls to Europe can be as low as 1p per minute, while calls to other countries can be significantly more expensive. It's best to check with your provider for specific rates.
Summary
Call charges can vary significantly depending on the type of number you're calling. To avoid unexpected costs:
Check your call package: Many numbers might be included in your plan.
Understand service and access charges: For non-geographic and premium numbers.
Consult your provider: For specific rates, especially for international and premium rate numbers.
By being aware of these charges, you can better manage your phone expenses and avoid any nasty surprises on your bill. For more detailed information, always refer to your provider's pricing guide or the official UK government call charges guide.
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