All Virtual Landline plans offer free voicemail to email feature. By default, all your voicemail messages are automatically sent in .Wav or Mp3 files to the email address you've registered.
There is a standard system voicemail greeting as default, however, you can record a personal message by following the steps in the infographic below and when prompted press 3 to choose the menu 'Personal Options'.
If you prefer to use a phone device to listen to your Voicemail messages, instead of having them sent to your email inbox, you will have to call us on +44 (0) 203 488 0088, and we'll set it up for you.
After we configure your voicemail settings, you will be able to listen to your voicemail messages from any phone device, anywhere in the world (please note, that for calls made abroad, roaming charges will apply). The infographic below shows how to access your voicemail. To listen to your messages choose option 1 'Listen to your messages' when prompted.

Transitioning from a single business phone number to a fully integrated phone system was a significant step, and Virtual Landline made the process seamless. Their platform offers a robust set of features—call routing, voicemail-to-email, multi-user support, and more—that were clearly explained and easy to implement. The onboarding process was smooth, and within just a few days, we began seeing improved efficiency and communication across the team. For any business seeking a scalable, cloud-based phone solution, Virtual Landline is a solid choice.
Kieran handled our recent transition to the new Virtual Landline call management system. The migration process of our business VoIP was smooth, and the onboarding video call to explain the system’s features and benefits was clear and informative. For anyone considering Virtual Landline as their VOIP service provider, rest assured—you’re making a reliable choice.
Virtual Landline made the setup process refreshingly simple. Their range of plans offers excellent flexibility and affordability, making it easy to find the right fit for your needs. What really stands out is the scalability of the service—it's reassuring to know that as my business grows, Virtual Landline has the features and support in place to grow alongside it. A smart choice for any business looking for reliable VOIP solutions.
Great to speak to a UK based call centre on the phone, Dan couldn't have been more helpful and friendly! Everything was explained clearly, and the switch over to Virtual Landline from my old copper landline went really smoothly. It did exactly what it promised. Really happy with how easy it all was.