Which is better? VoIP apps or VoIP desk phones.
We discuss how VoIP desk phones could be unnecessary with the availability of greater and more powerful VoIP apps or click to dial options.
Desk phones have been a part of the office set-up for generations, and a view of a desk without one gives the sense that something is missing. But how have desk phones changed since they were first introduced? And how much do we really need them in this new wave of technology?
Since the progression of smartphones and phone applications, there is pretty much an app for anything. So, it makes sense that you can turn your personal mobile phone into your very own business-compatible desk phone.
What is a VoIP Desk Phone?
Compared to early models of desk phones, modern VoIP desk phones bear little resemblance when it comes to their old counterparts. On the surface, most differences are immediately obvious, especially with high-end models. Some VoIP desk phones like the Yealink T58A include a huge touchscreen, which wasn't common on the models 20 years ago.
This represents one of the main differences between the desk phones of today and those previous. Today's desk phones are essentially smartphones with a larger case. However, this makes them bulkier. Most aren't easily portable and compared to a smartphone with a 4G connection this is a big downside.
VoIP desk phone differences to smartphones?
Firstly, if you have had bad experiences with a VoIP provider that supplies VoIP apps (softphones) which underperform relative to your needs, you'll need to use a desk phone if you want to use that VoIP service, and since a VoIP phone system represents the best in-house communication a team can have for handling internal and external voice communications, desk phones are commonly the only option for businesses. It's not necessarily a bad thing. Many office workers are used to desk phones and, in conjunction with a powerful VoIP phone system, they can have great functionality. Full phone books of contacts can be imported to your VoIP desk phone as well as features like call forwarding, monitoring and parking are available, as are quick and easy codes to use said features.
VoIP Apps
Here at Virtual Landline, we offer a bespoke VoIP app that can satisfy your companies communication needs, removing the reliance on desk phones.
This would then give you and your employees the flexibility to use smartphones and tablets from anywhere with a reliable internet connection, including 4G. Allowing employees to work remotely and on the move. Making your business flexible and portable.
Virtual landlines free VoIP app could be your office hero.
All the things you love to do with your VoIP desk phone are possible with Virtual landlines softphone and with added pro features like simultaneous ringing, auto attendant and call whisper, all can be used to communicate and collaborate effectively and efficiently with colleagues and clients.
There's an option for everyone with our single-user and multi-user packages, compare our plans today to see what your business needs!
VoIP Desk Phones vs VoIP Apps
If the primary argument for using VoIP desk phones is that they're “what most office workers use” and “have long been the only viable option” with Virtual Landlines VoIP app having solved the latter problem, then only the former remains to be dealt with.
However, in the modern age, you would be hard-pressed to find many in an office who didn't understand how to use a smartphone or smart device.
There are bound to be those whose personal preference remains a desk phone. Plus, there are bound to be those who prefer not to mix business with leisure and so do not want business calls on their personal devices. Because of this, Virtual Landline services are usable with desk phones, and we offer a few options of compatible equipment on our site. Find a perfect fit for all of your employees.
For those who do not want to be disturbed by their Virtual Landline calls out of hours, you can set up time of day scheduling, which will effectively send all calls out of hours to voicemail for you! No stress.
Transitioning from a single business phone number to a fully integrated phone system was a significant step, and Virtual Landline made the process seamless. Their platform offers a robust set of features—call routing, voicemail-to-email, multi-user support, and more—that were clearly explained and easy to implement. The onboarding process was smooth, and within just a few days, we began seeing improved efficiency and communication across the team. For any business seeking a scalable, cloud-based phone solution, Virtual Landline is a solid choice.
Kieran handled our recent transition to the new Virtual Landline call management system. The migration process of our business VoIP was smooth, and the onboarding video call to explain the system’s features and benefits was clear and informative. For anyone considering Virtual Landline as their VOIP service provider, rest assured—you’re making a reliable choice.
Virtual Landline made the setup process refreshingly simple. Their range of plans offers excellent flexibility and affordability, making it easy to find the right fit for your needs. What really stands out is the scalability of the service—it's reassuring to know that as my business grows, Virtual Landline has the features and support in place to grow alongside it. A smart choice for any business looking for reliable VOIP solutions.
Great to speak to a UK based call centre on the phone, Dan couldn't have been more helpful and friendly! Everything was explained clearly, and the switch over to Virtual Landline from my old copper landline went really smoothly. It did exactly what it promised. Really happy with how easy it all was.