If you aren't already sold on why 0800 numbers can benefit you, then below are some industry statistics that will give you an idea of the impact switching to an 0800 Landline could have for your growing business.
What are 0800 numbers?
0800 numbers are landline numbers that people can call for free. The price of the call is normally absorbed by the individual or business that owns the telephone number. Businesses typically use free phone numbers (0800 numbers) to set up their customer service helplines.
Who uses 0800 numbers?
0800 numbers are normally used by businesses' helplines, as well as charity and government agencies. 0800 numbers can be a great way to encourage people to get in touch with a business, as they know that the call will cost them nothing.
Are 0800 numbers free?
0800 numbers are free to call, but not free to own. A typical 0800 number will cost a monthly fee, like a traditional phone number, but will then also have to pay the cost of any phone call it receives.
Owning a 0800 number can be a smart way for a small business to gain customer loyalty before the relationship has even begun.
Why 0800 Numbers Benefit Your Business
If you aren't already sold on why 0800 numbers can benefit you, then below are some industry statistics that will give you an idea of the impact switching to an 0800 Landline could have for your growing business…
0800 numbers are free to contact
0800 Numbers are very well known by the public now, but it wasn't until 2015 that they were made free to call. Because 0800 landline numbers are free to call, many big organisations and charities use them. It is because of this that they are now seen as 'trusted' by the public, as they know they won't be hindered by any hidden fee.
0800 numbers can increase incoming calls
A study between many companies found that 0800 numbers can increase incoming calls up to 300% more than a standard number. This shows they are more trusted and customers are more likely to engage when a business advertises an 0800 landline.
Increase in product inquiries
Due to this increase in engagement, the same companies found up to a 175% increase in product inquiries - an obvious example of the benefits the number can give to you and your company. It also brings expectations of a well established organisation which can help your business reputation immensely.
To back this up further, a survey from Henley research shared some interesting statistics about the customers' perception of 0800 virtual numbers:
- 90% of consumers are aware that 0800 numbers are free to call
- 68% of consumers view companies who offer 0800 numbers as more caring
- 63% of consumers prefer to do business with companies using 0800 numbers
Although 0800 numbers are known to be beneficial, we offer a variety to choose from - including London and local area codes. To see the full range of our virtual landline number options, head to this page. And to find the right Virtual landline tariff for you.
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