Virtual Landline is a Mobile VoIP solution from Buzz Networks that allows you to make high quality business and personal calls from your smartphone or tablet using a 3G/4G data connection or GSM network (depending on provider).
The setup process to get the most out of your VoIP service is straight forward and below is a step by step guide to help…
1. First, you will need to go through the sign-up process.
It is a simple process that shouldn't take long, but if you find yourself having issues then please contact us on 0203 488 0088.
Pick the Virtual Landline number of your choice, the devices, and the contact number that the calls will be diverted too
2. Once you have registered and have access to your number and Virtual Landline account, head to the App section in your account and click the link that's relevant to your device e.g. iPhone - iOS.
This is only relevant if you have chosen a plan that involves the app service if you find that this has happened by mistake then simply contact Customer Services and they will change it for you.
The app is free to download for Virtual Landline customers.
3. After the app is downloaded, go to the Virtual Landline website on your computer or another device and log in to your account.
4. Once logged in, go to 'Apps and Devices' in your account to find a QR code.
It looks something like this…
Then open your mobile app. Click the QR code button...
Scan the QR code on your computer screen using your phone's front camera, like this…
Your app should now be linked with your account and you will be able to use the full functionality of the app.
Some key points to remember while using the Virtual Landline app include;
- The Virtual Landline app requires an internet connection for the VoIP function to work, without a solid connection the call quality can suffer.
- If you are aware you have no internet and wish to use GSM network then you will need to double check with providers that you wont incur extra charges.
- The app is not essential for the service to work. It can be replaced by a VoIP handset for an extra cost.
If you are having issues first check out our FAQ page, just in case you can find your answers there. If not, don't hesitate to call our customer service team!
Transitioning from a single business phone number to a fully integrated phone system was a significant step, and Virtual Landline made the process seamless. Their platform offers a robust set of features—call routing, voicemail-to-email, multi-user support, and more—that were clearly explained and easy to implement. The onboarding process was smooth, and within just a few days, we began seeing improved efficiency and communication across the team. For any business seeking a scalable, cloud-based phone solution, Virtual Landline is a solid choice.
Kieran handled our recent transition to the new Virtual Landline call management system. The migration process of our business VoIP was smooth, and the onboarding video call to explain the system’s features and benefits was clear and informative. For anyone considering Virtual Landline as their VOIP service provider, rest assured—you’re making a reliable choice.
Virtual Landline made the setup process refreshingly simple. Their range of plans offers excellent flexibility and affordability, making it easy to find the right fit for your needs. What really stands out is the scalability of the service—it's reassuring to know that as my business grows, Virtual Landline has the features and support in place to grow alongside it. A smart choice for any business looking for reliable VOIP solutions.
Great to speak to a UK based call centre on the phone, Dan couldn't have been more helpful and friendly! Everything was explained clearly, and the switch over to Virtual Landline from my old copper landline went really smoothly. It did exactly what it promised. Really happy with how easy it all was.