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on Thursday, 15 June 2023. Posted in Tips | How to Use our Services

0300 numbers are non-geographic phone numbers that were introduced by Ofcom in 2007. These numbers have been reserved for non-profit organisations, charities and public support organisations. There is typically a cost for ringing a 0300 number, but some telecom providers flag this charge.

on Thursday, 30 July 2020. Posted in Industry News | Discover What's Happening

Using a virtual London phone number could give you the opportunity to have a virtual London office, giving your business the look of a larger business but without needing to have a presence in the capital. Reducing the need for a brick-and-mortar store can give your small business the presence of a company operating in one of the most competitive cities in the world.

on Thursday, 27 January 2022. Posted in Industry News | Discover What's Happening
PBX to VoIP: What are the differences? thumbnail

Today we will be covering the main differences between PBX and VoIP and how they can affect how your business communicates. 

on Thursday, 06 June 2024. Posted in Industry News | Discover What's Happening
Call Charges and Phone Numbers in the UK thumbnail

Understanding the cost of making phone calls in the UK can be quite complex, with different charges depending on the type of number you're calling. Whether you're trying to budget for your phone usage or simply avoid unexpected charges, it's essential to know how much it costs to call specific numbers. Here's a comprehensive guide to help you navigate the call charges in the UK.


Need a virtual number in the UK? Explore our price plans to get started today.

on Thursday, 06 July 2023. Posted in

VoIP is a type of phone system that can connect phone calls using an internet connection, rather than a traditional telephone system. VoIP phone systems are a great alternative to the old-school way of receiving phone calls, that would typically come with expensive monthly subscriptions and yearly upkeep. 

VoIP systems can be used out and about, as well as in the home, and only require a 3G/4G/5G connection.

on Friday, 13 October 2023. Posted in

With the advancement of technology in the modern age, the way people interact with businesses has naturally changed. With the progression of social media, it has never been easier to communicate with brands or companies, with many businesses giving consumers a direct channel into their direct messages. 

Even with all this change, people still prefer the tried and tested ways of communication, the phone call. According to Loyalty360, 62% of people still say that a phone call with a business representative is their preferred way of communication.  

In this article, we will dive into the reasons why people still prefer the telephone and the benefits for both the caller and the business.

 

How Virtual Landline Can Solve Your Office Communication Issues thumbnail

When running a company from home there are some main issues that arise, including professionalism. How do you keep the professional façade while working from your house? Virtual Landline can help! With our free app, you can manage your calls to your local, London,0330, or 0800 number from a device of your choosing, plus other handy features that will make running your business more manageable.

If you aren't already sold on why 0800 numbers can benefit you, then below are some industry statistics that will give you an idea of the impact switching to an 0800 Landline could have for your growing business.

on Wednesday, 15 July 2020. Posted in Tips | How to Use our Services
6 Customer retention strategies you should follow thumbnail

It’s always exciting when you see growth in your business, but some companies focus their effort on acquiring customers instead of retaining them, which at the end of the day, could be your downfall.

Data from Signalmind shows that it’s almost seven times more expensive for businesses to find new customers instead of focusing on retaining existing ones. With this in mind, it makes sense to keep hold of the clients you have, especially in the current uncertain business climate.

on Thursday, 19 March 2020. Posted in Pro-Features | How Our Service Works
No-Contract Virtual Numbers thumbnail

We are the go-to virtual number specialists who offer high-quality, no-contract VoIP services. Our no-contract VoIP services come stocked with a range of pro features that give our customers flexibility and support. This includes offering no fixed contracts that allow you to use our services when you need them.

on Wednesday, 27 September 2023. Posted in

In the ever-evolving world of customer service, businesses often find themselves at a crossroads when it comes to establishing a dedicated customer communication hub, with the primary options being contact centres and call centres. As a business owner or manager, it's crucial to understand the differences between these services and determine which one aligns better with your specific needs. 

on Wednesday, 26 January 2022. Posted in Industry News | Discover What's Happening
What is a Virtual Phone Number & How Do They Work? thumbnail

A complete guide to virtual phone numbers. Learn what they are, how they work, how to use them, and how they can help you.

on Wednesday, 25 October 2023. Posted in Tips | How to Use our Services

Virtual call centres are a great solution for improving customer satisfaction in your business, providing customers with a human element they can interact with to resolve any issues, problems, or comments they may have regarding your business.

on Tuesday, 14 February 2017. Posted in Industry News | Discover What's Happening
Running Your Business From a Mobile? thumbnail

When running a business from your phone, using a mobile phone or home landline as your main contact is common practice.

The idea of having business queries sent to your home phone may sound fun at first, but eventually, it may become frustrating as you receive them late evening when you have finished work for the day.

This is why most new businesses decide to opt for a virtual phone number, allowing you to own a secondary landline number without needing the office space or location.

on Friday, 20 March 2020. Posted in Industry News | Discover What's Happening
Providers Action to Control Increasing Pressure on Networks thumbnail

Due to the current situation with many offices sending employees home to reduce the risk of spreading COVID-19, networks are under pressure to keep internet speeds high and phone lines open. With an overload of customers working from home and many holidays/events being canceled they are focusing on creating stable connections to cope with the influx of activity:

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